Shipping
We know that when shopping for your Lash-Safe cosmetics and Lash-Pro supplies, the focus should be on the products, not the shipping process! No frills, just reliable and efficient shipping so that your products arrive at your doorstep.
Timeframes:
We strive to process and ship orders as quickly as possible. Most orders will be processed within 1-2 business days. Shipping times may vary depending on the destination and shipping method selected during checkout.
Shipping methods:
We provide Standard Shipping which is usually 2-7 business days. If you would like expedited shipping, registration, insurance, or signature required, please contact us when placing your order for a quote.
Tracking:
Once your order is shipped, you will receive tracking updates to either your email or phone number provided when placing the order.
Shipping costs:
Shipping costs are calculated based on factors such as destination, weight and dimension. We may offer a flat rate or free shipping from time to time.
Accuracy:
It's important to confirm the accuracy of your address at the time of placing the order. We are not liable for missing parcels from address errors. We recommend to upgrade your shipping requirements to signature required or adding insurance.
Lost or damaged items:
While we take care to package items securely, unforeseen issues during transit can occasionally occur. If your package arrives damaged, please contact us within 3 days for assistance. In the event your package hasn't arrived or is delayed, please contact us so we can provide assistance.